Find The Best customer success software For Your Business

Customer Success Software Products (76)

  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Blended Call Center, Call Logging, Call Recording, Call Scripting, Campaign Management, Escalation Management, Inbound Call Center, Interactive Voice Response, Manual Dialer, Outbound Call Center, Predictive Dialer , Progressive Dialer, Queue Management, Real-time Chat, Reporting/Analytics Reporting
  • Pricing: US $25.00/month
    Free Trial:
    Features: Live Chat, User Portal
  • Pricing: US $8.99/month
    Free Trial:
    Features: Call Center Management, Call Recording, Call Reporting, Call Scripting, Lead Management, Power Dialer, Predictive Dialer , Preview Dialer, Progressive Dialer
  • Pricing: US $100.00/month
    Free Trial:
    Features: Account Alerts, Account Management, Communication Management, Customer Engagement, Customer Lifecycle Management, Health Score, Onboarding, Revenue Management, Usage Tracking / Analytics Reporting, Win / Loss Analysis
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Action Management, Analytics Reporting, Customer Segmentation, Dashboard, Knowledge Management, Multi-Channel Collection
  • Pricing: US $29.00/month
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: US $10.00/month
    Free Trial:
    Features: Account Alerts, Account Management, Communication Management, Customer Engagement, Customer Lifecycle Management, Health Score, Revenue Management, Usage Tracking / Analytics Reporting
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Approval Process Control, Bank Reconciliation, Cash Management, Check Printing, Duplicate Payment Alert, General Ledger Entry, Vendor Management
  • Pricing: US $39.00/month
    Free Trial:
    Features: Analytics Reporting, Campaign Personalization, Lead Nurturing, Progress Tracking, Prospecting Tools
  • Pricing: US $145.00/month
    Free Trial:
    Features: Action Management, Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management
  • Pricing: US $999.00/month
    Free Trial:
    Features: Customer Engagement, Customer Lifecycle Management, Health Score, Usage Tracking / Analytics Reporting, Win / Loss Analysis
  • Pricing: US $19.00/month
    Free Trial:
    Features: Activity Tracking, Audit Trails, Barcoding / RFID, Check-in / Check-out, Disposal Tracking, Location Tracking, QR Codes, Service History, Stock Management
  • Pricing: US $99.00/month
    Free Trial:
    Features: Action Management, Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Multi-Channel Collection, Sentiment Analysis, Survey Management, Text Analysis, Trend Analysis
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Account Alerts, Customer Engagement, Health Score, Onboarding, Usage Tracking / Analytics Reporting
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Analytics Reporting, Churn Management, Communication Management, Content Syndication, Feedback Collection, Video Content
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Account Alerts, Communication Management, Customer Engagement, Customer Lifecycle Management, Health Score, Usage Tracking / Analytics Reporting
  • Pricing: US $16.00/month
    Free Trial:
    Features: Call Logging, Call Monitoring, Call Recording, Call Routing, IVR / Voice Recognition, Mobile Access, Virtual Call Center, Web Conferencing
  • Pricing: US $29.00/month
    Free Trial:
    Features: Analytics Reporting, Dashboard, Feedback Management, Text Analysis
  • Pricing: US $19.00/month
    Free Trial:
    Features: Calendar/Reminder System, Document Storage, Email Marketing, Internal Chat Integration, Quotes/Proposals, Segmentation, Task Management, Territory Management
  • Pricing: US $25.00/month
    Free Trial:
    Features: Appointment Scheduling, Audience Segmentation, Chatbot, Email Automation, Group Messaging, Human Handover, Lead Distribution, Lead Qualification, Mobile Messaging, Multi-Channel Communication, Product Recommendations, Video Chat
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Customer Engagement, Customer Lifecycle Management, Health Score, Onboarding, Revenue Management, Usage Tracking / Analytics Reporting, Win / Loss Analysis
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Analytics Reporting, Feedback Collection
  • Pricing: US $199.00/month
    Free Trial:
    Features: Account Alerts, Account Management, Communication Management, Customer Engagement, Customer Lifecycle Management, Health Score, Onboarding, Revenue Management, Usage Tracking / Analytics Reporting, Win / Loss Analysis
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Calendar/Reminder System, Document Storage, Email Marketing, Internal Chat Integration, Lead Scoring, Marketing Automation Integration, Quotes/Proposals, Segmentation, Task Management, Territory Management
  • Pricing: US $50.00/month
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: US $79.00/month
    Free Trial:
    Features: Analytics Reporting, Churn Management, Communication Management, Content Syndication, Feedback Collection, Live Chat, Video Content
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Customer Engagement
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Advocate Management, Campaign Management, Communication Management, Reference Management, Reporting/Analytics Reporting
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Alerts / Escalation, Appointment Management, Knowledge Base, Live Chat, Queue Management, Surveys & Feedback
  • Pricing: US $900.00/month
    Free Trial:
    Features: Content Management, Content Moderation, Discussions / Forums, Group Management, Ideation / Crowdsourcing, Member Directory, Membership Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: US $249.00/month
    Free Trial:
    Features: Analytics Reporting, Churn Management, Communication Management, Content Syndication, Feedback Collection
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Customisable Ready Made Templates, Document Indexing, Full Text Search, Text Editor, Version Control, Video Content
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Account Alerts, Customer Engagement, Customer Lifecycle Management, Onboarding, Usage Tracking / Analytics Reporting
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Analytics Reporting, Churn Management, Communication Management, Content Syndication, Feedback Collection, Gamification, Video Content
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Content Management, Document Management System, Project Management, , Real Time Editing, Version Control, Video Conferencing
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: 360 Degree Feedback, Analytics Reporting, Feedback Collection
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Account Alerts, Account Management, Communication Management, Customer Engagement, Customer Lifecycle Management, Health Score, Onboarding, Revenue Management, Usage Tracking / Analytics Reporting
  • Pricing: US $45.00/month
    Free Trial:
    Features: Approval Process Control, Asset Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: US $2,000.00/month
    Free Trial:
    Features: Activity Tracking, Loyalty Cards, Loyalty Program, Member Portal, Membership Management, Rewards Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Ad Hoc Reports, Benchmarking, Dashboard, Key Performance Indicators, Performance Metrics, Predictive Analytics Reporting, Scorecards, Strategic Planning, Trend / Problem Indicators, Visual Analytics Reporting
  • Pricing: US $69.00/month
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: US $19.00/month
    Free Trial:
    Features: Account Alerts, Account Management, Customer Engagement, Revenue Management, Usage Tracking / Analytics Reporting
  • Pricing: US $75.00/month
    Free Trial:
    Features: Account Alerts, Account Management, Communication Management, Customer Engagement, Customer Lifecycle Management, Health Score, Onboarding, Revenue Management, Usage Tracking / Analytics Reporting, Win / Loss Analysis
  • Pricing: US $49.00/month
    Free Trial:
    Features: Customisable Questions, Rater Selection, Rater Tracking
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Analytics Reporting, Gamification, Video Content
  • Pricing: US $29.00/month
    Free Trial:
    Features: Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Sentiment Analysis, Text Analysis
  • Pricing: US $329.00/month
    Free Trial:
    Features: Analytics Reporting, Churn Management, Communication Management, Community Management, Feedback Collection
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Account Alerts, Account Management, Communication Management, Customer Engagement, Customer Lifecycle Management, Health Score, Onboarding, Revenue Management, Usage Tracking / Analytics Reporting, Win / Loss Analysis
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Account Alerts, Account Management, Communication Management, Customer Engagement, Customer Lifecycle Management, Health Score, Onboarding, Revenue Management, Usage Tracking / Analytics Reporting, Win / Loss Analysis
  • Pricing: US $1,500.00/month
    Free Trial:
    Features: Customer Engagement, Onboarding, Usage Tracking / Analytics Reporting
  • Pricing: US $19.00/month
    Free Trial:
    Features: 360 Degree Feedback, Analytics Reporting, Complaint Monitoring, Feedback Collection
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Analytics Reporting, Churn Management, Communication Management, Feedback Collection
  • Pricing: US $25.00/month
    Free Trial:
    Features: Onboarding
  • Pricing: US $25.00/month
    Free Trial:
    Features: Account Management, Customer Engagement, Customer Lifecycle Management, Onboarding, Usage Tracking / Analytics Reporting
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Content Import / Export, Course Publishing, Gamification, Instructor-Led Courses, Interactive Content, PowerPoint Conversion, Self-Paced Courses, Storyboarding, Template Management, Test / Quiz Creation, Video Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Action Management, Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Survey Management, Trend Analysis
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Action Management, Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Knowledge Management, Sentiment Analysis, Survey Management, Trend Analysis
  • Pricing: US $149.00/month
    Free Trial:
    Features: Action Management, Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Knowledge Management, Trend Analysis
  • Pricing: US $20.00/month
    Free Trial:
    Features: Customer Segmentation
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Account Alerts, Account Management, Communication Management, Customer Engagement, Customer Lifecycle Management, Health Score, Onboarding, Revenue Management, Usage Tracking / Analytics Reporting, Win / Loss Analysis
  • Pricing: US $39.00/month
    Free Trial:
    Features: Analytics Reporting, Communication Management, Feedback Collection, Live Chat, Video Content
  • Pricing: US $99.00/month
    Free Trial:
    Features: Account Alerts, Account Management, Customer Engagement, Customer Lifecycle Management, Onboarding, Revenue Management, Usage Tracking / Analytics Reporting, Win / Loss Analysis
  • Pricing: US $199.00/month
    Free Trial:
    Features: Customer Engagement, Customer Lifecycle Management, Health Score, Revenue Management, Usage Tracking / Analytics Reporting, Win / Loss Analysis
  • Pricing: US $5.00/month
    Free Trial:
    Features: Blended Call Center, Call Logging, Call Recording, Call Scripting, Campaign Management, Escalation Management, Inbound Call Center, Interactive Voice Response, Manual Dialer, Outbound Call Center, Predictive Dialer , Progressive Dialer, Queue Management, Real-time Chat
  • Pricing: US $1.00/month
    Free Trial:
    Features: Blended Call Center, Call Logging, Call Recording, Call Scripting, Escalation Management, Inbound Call Center, Interactive Voice Response, Manual Dialer, Progressive Dialer, Queue Management, Real-time Chat
  • Pricing: US $5.00/month
    Free Trial:
    Features: Call Logging, Call Recording, Call Scripting, Escalation Management, Inbound Call Center, Interactive Voice Response, Outbound Call Center, Queue Management, Real-time Chat
  • Pricing: US $5.00/month
    Free Trial:
    Features: Batch Communications, Content Management, Email Distribution, Interactive Content, Multi-Channel Communication, On-Demand Communications, Personalization, Print Management, Template Management, Video Content
  • Pricing: US $5.00/month
    Free Trial:
    Features: Blended Call Center, Call Logging, Call Recording, Call Scripting, Campaign Management, Escalation Management, Inbound Call Center, Interactive Voice Response, Manual Dialer, Outbound Call Center, Predictive Dialer , Progressive Dialer, Queue Management, Real-time Chat, Reporting/Analytics Reporting
  • Pricing: US $5.00/month
    Free Trial:
    Features: Call Logging, Call Scripting, Escalation Management, Inbound Call Center, Interactive Voice Response, Outbound Call Center, Queue Management, Real-time Chat
  • Pricing: US $5.00/month
    Free Trial:
    Features: Blended Call Center, Call Logging, Call Recording, Call Scripting, Campaign Management, Escalation Management, Inbound Call Center, Interactive Voice Response, Manual Dialer, Outbound Call Center, Predictive Dialer , Progressive Dialer, Queue Management, Real-time Chat, Reporting/Analytics Reporting
  • Pricing: US $12.00/month
    Free Trial:
    Features: Call Logging, Call Recording, Call Scripting, Escalation Management, Inbound Call Center, Interactive Voice Response, Outbound Call Center, Queue Management, Real-time Chat, Reporting/Analytics Reporting

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Expert guide to Customer Success Software

Customer success software has the features and tools to streamline and simplify your operations.

Used by more and more businesses every day, it has become vital to many companies due to its ability to completely revolutionise workflow and bring a variety of efficiencies in a range of areas.

Continue reading the EXPERTcomparison.com guide to customer success software

Automating workflows, strategies and admin tasks can greatly improve productivity and efficiency – throughout your business.

With customer success software, you’ll be able to spend more time on the most important tasks in your schedule. That means more goals are achieved and more growth for your business.

If you’re wondering exactly what customer success software can do, how it can help and if it would be a good fit for your business, read on to find out more.

Best Customer Success Software

Is customer success software right for your business? 

There aren’t many – if any – modern businesses that wouldn’t benefit from streamlining their workload and automating many of the day-to-day tasks.

And with technological advances, the days are long gone where customer success software was a niche product used only by a select few.

Now that customer success software is more accessible, more affordable, and more capable, an increasing number of savvy companies are turning to it in a bid to maximise the potential of their operations.

With such high demand comes a lot of choice. There are a wide range of different providers of customer success software, all with products that offer unique benefits to suit an array of business types. Chances are, the perfect product for your company is listed above.

What difference can customer success software make?

Employing customer success software can result in a range of positive outcomes for your business, including:

Cost-savings

More productivity and less time spent on admin means you'll soon recuperate the costs of customer success software – and then some.

Quick deployment

Getting started with customer success software doesn’t take long. And there’s lots of help and support available if you need it.

Less paperwork

Manually logging and archiving can create various problems, including poor organisation and loss of details. Using customer success software means all your key information will be stored and accessible in one place.

Zero infrastructure

One of the key benefits of customer success software is, apart from paying for the product itself, no additional costs or supporting infrastructure is required.

Best features of Customer Success Software

Common features of customer success software

With a diverse software market comes an even more diverse array of product features.

The capabilities and functionality of some customer success software can be rather impressive. There’s a wide range of options to choose from that offer mostly just the relatively standard category name tools, but others deliver more advanced functionality and cutting-edge features.

The bells and whistles may look attractive on the most awesome products, but when considering customer success software for your business, it is most important that you choose a product with the features that are most relevant to your individual requirements. 

Regardless of the specification of the product you’re considering, you should find that – like all competing products – it covers all the basics expected of quality customer success software. So, what features can you expect from your customer success software?

  • Analytics Reporting
  • Customer Engagement
  • Usage Tracking / Analytics Reporting
  • Communication Management
  • Customer Lifecycle Management
  • Onboarding
  • Health Score
  • Account Alerts
Customer Success Software prices

How much does customer success software cost?

The modern world of business is complex and fast-paced. Incredible advances in technology, increasing demand from customers, more pressure on businesses to achieve more – it all adds up to you having less and less time to concentrate on your key tasks. This is why an increasing number of businesses are turning to automation products such as customer success software for some much-needed support and to keep ahead of the competition.

With more and more businesses discovering the benefits of customer success software, the market is growing exponentially – we’re seeing more quality providers enter the frame at an alarming rate. Ultimately, this not only gives you more great options to choose from, but it drives down cost.

customer success software usually comes in a variety of packages from basic to premium. Many providers offer a free trial and it’s a good idea to take advantage of this to see how you manage with the software. Some software is actually free. It is usually basic in its capabilities but if it’s not sufficient for your operation in the long-term, it may be at least be suitable for getting to grips with the world of customer success software.

Exploring the cost of customer success software is simple with EXPERTcomparison.com. All the options listed above feature up-to-date pricing, and you can also see which options offer free trials.

Customer Success Software comparsion

Choosing the best customer success software

With so many great customer success software options to choose from, it can be quite overwhelming trying to determine which product is best for your needs.

That’s where EXPERTcomparison.com comes in. We list all the best, most popular options on the market.

But a couple of tips before you get going:

First, make sure you’ve thought about your budget, but also your business model and any particular requirements. For instance, choosing customer success software that suits your current company size is good for making the most of the product, but weigh that up against your predicted growth.

Once you’re quite clear on the sort of deal you’re looking for, take a look through the products listed above. As well as comparing prices, features and other key details, you can rely on the user reviews of customer success software. They’ve all been checked and authorised by the EXPERTcomparison.com quality control team, and they can give you excellent insight into any of the products you may be considering.