Find The Best customer satisfaction software For Your Business

Customer Satisfaction Software Products (164)

  • Pricing: US $24.99/month
    Free Trial:
    Features: 360 Degree Feedback, Analytics Reporting, Feedback Collection, Survey Management
  • Pricing: US $29.00/month
    Free Trial:
    Features: 360 Degree Feedback, Analytics Reporting, Complaint Monitoring, Feedback Collection, Survey Management
  • Pricing: US $149.00
    Free Trial:
    Features: Alerts/Notifications, Benchmarking, Competing Product Analysis, Social Media Monitoring, Trend Analysis, Website Monitoring
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Analytics Reporting, Dashboard, Knowledge Management, Multi-Channel Collection
  • Pricing: US $29.00/month
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Action Management, Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Multi-Channel Collection, Sentiment Analysis, Survey Management, Text Analysis, Trend Analysis
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: US $2,000.00/one-off
    Free Trial:
    Features: Customisable Questions, Question Repository
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Action Management, Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Knowledge Management, Multi-Channel Collection, Sentiment Analysis, Survey Management, Text Analysis, Trend Analysis
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Feedback Collection
  • Pricing: US $50.00/month
    Free Trial:
    Features: Feedback Collection
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Comparison Reports, Customisable Questions, Individual Reports, Overall Reports, Question Repository, Rater Tracking, Supports External Reviewers, User Portal
  • Pricing: US $99.00/month
    Free Trial:
    Features: Action Management, Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Multi-Channel Collection, Sentiment Analysis, Survey Management, Text Analysis, Trend Analysis
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Analytics Reporting, Complaint Monitoring, Feedback Collection
  • Pricing: US $9.99/month
    Free Trial:
    Features: Analytics Reporting, Call Reporting
  • Pricing: US $25.00/month
    Free Trial:
    Features: Analytics Reporting, Dashboard, Feedback Management, Survey Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Action Management, Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Knowledge Management, Multi-Channel Collection, Sentiment Analysis, Survey Management, Text Analysis, Trend Analysis
  • Pricing: US $16.00/month
    Free Trial:
    Features: Call Logging, Call Monitoring, Call Recording, Call Routing, IVR / Voice Recognition, Mobile Access, Virtual Call Center, Web Conferencing
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Action Management, Analytics Reporting, Multi-Channel Collection, Survey Management, Text Analysis
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Action Management, Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Knowledge Management, Multi-Channel Collection, Sentiment Analysis, Survey Management, Text Analysis, Trend Analysis
  • Pricing: US $0.01/month
    Free Trial:
    Features: Action Management, Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Knowledge Management, Multi-Channel Collection, Sentiment Analysis, Survey Management, Text Analysis, Trend Analysis
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Feedback Collection
  • Pricing: US $124.00/month
    Free Trial:
    Features: 360 Degree Feedback, Analytics Reporting, Complaint Monitoring, Feedback Collection, Survey Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Analytics Reporting, Complaint Monitoring, Feedback Collection, Survey Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Analytics Reporting, Feedback Collection
  • Pricing: US $2,760.00/month
    Free Trial:
    Features: Analytics Reporting, Feedback Collection, Survey Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Analytics Reporting, Feedback Collection, Gamification
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Action Management, Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Knowledge Management, Multi-Channel Collection, Sentiment Analysis, Survey Management, Text Analysis, Trend Analysis
  • Pricing: US $0.01
    Free Trial:
    Features: Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Multi-Channel Collection, Sentiment Analysis, Survey Management, Text Analysis
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Chat / Messaging, Email Distribution, Interactive Content, Multi-Channel Communication, On-Demand Communications, Personalization, Template Management, Video Content
  • Pricing: US $79.00/month
    Free Trial:
    Features: Analytics Reporting, Churn Management, Communication Management, Content Syndication, Feedback Collection, Live Chat, Video Content
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: US $9.99/month
    Free Trial:
    Features: Activity Tracking, CRM
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Analytics Reporting, Dashboard, Multi-Channel Collection
  • Pricing: US $50,000.00/one-off
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: US $9.00/month
    Free Trial:
    Features: Feedback Collection, Survey Management
  • Pricing: US $29.00/month
    Free Trial:
    Features: Activity Tracking
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Comparison Reports, Customisable Questions, Group Summary Report, Individual Reports, Overall Reports, Question Repository, Rater Selection, Rater Tracking, User Portal
  • Pricing: US $49.00/month
    Free Trial:
    Features: 360 Degree Feedback, Analytics Reporting, Feedback Collection
  • Pricing: US $150.00
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: US $49.90/month
    Free Trial:
    Features: Analytics Reporting, Feedback Collection, Gamification
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Action Management, Analytics Reporting, Dashboard, Feedback Management, Multi-Channel Collection, Survey Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Analytics Reporting, Feedback Collection, Survey Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Analytics Reporting, Feedback Collection
  • Pricing: US $10.00/month
    Free Trial:
    Features: 360 Degree Feedback, Analytics Reporting, Feedback Collection, Survey Management
  • Pricing: US $75.00/month
    Free Trial:
    Features: Call Center Management, Call Recording, Call Reporting, Call Scripting, Lead Management, Power Dialer, Predictive Dialer , Preview Dialer, Progressive Dialer
  • Pricing: US $99.99/month
    Free Trial:
    Features: Call Center Management, Call Recording, Call Reporting, Call Scripting, Lead Management, Power Dialer, Predictive Dialer , Preview Dialer, Progressive Dialer
  • Pricing: US $5.00/month
    Free Trial:
    Features: Search
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Multi-Channel Collection, Sentiment Analysis, Survey Management, Text Analysis, Trend Analysis
  • Pricing: US $99.00/month
    Free Trial:
    Features: 360 Degree Feedback, Analytics Reporting, Complaint Monitoring, Feedback Collection, Survey Management
  • Pricing: US $19.99/month
    Free Trial:
    Features: Content Management, Content Moderation, Event Management, Ideation / Crowdsourcing
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: US $180.00/month
    Free Trial:
    Features: Analytics Reporting, Complaint Monitoring, Feedback Collection, Survey Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: US $30.00/one-off
    Free Trial:
    Features: 360 Degree Feedback, Analytics Reporting
  • Pricing: US $35.00/month
    Free Trial:
    Features: Action Management, Analytics Reporting, Dashboard, Feedback Management, Knowledge Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: US $9.00/month
    Free Trial:
    Features: 360 Degree Feedback, Analytics Reporting, Complaint Monitoring, Feedback Collection, Survey Management
  • Pricing: US $15.00/month
    Free Trial:
    Features: Complaint Monitoring, Feedback Collection, Survey Management
  • Pricing: US $29.00/month
    Free Trial:
    Features: Analytics Reporting, Dashboard, Feedback Management, Sentiment Analysis, Survey Management, Trend Analysis
  • Pricing: US $9.00/month
    Free Trial:
    Features: Analytics Reporting, Feedback Collection, Survey Management
  • Pricing: US $30.00/month
    Free Trial:
    Features: Analytics Reporting, Communication Management, Feedback Collection
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: US $89.00/month
    Free Trial:
    Features: 360 Degree Feedback, Analytics Reporting, Complaint Monitoring, Feedback Collection, Survey Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: 360 Degree Feedback, Analytics Reporting, Call Reporting, Complaint Monitoring, Feedback Collection, Survey Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Action Management, Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Knowledge Management, Multi-Channel Collection, Sentiment Analysis, Survey Management, Text Analysis, Trend Analysis
  • Pricing: US $19.00/month
    Free Trial:
    Features: Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Survey Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: US $249.00/month
    Free Trial:
    Features: Analytics Reporting, Churn Management, Communication Management, Content Syndication, Feedback Collection
  • Pricing: US $49.00/month
    Free Trial:
    Features: Lead Management, Multi-Campaign
  • Pricing: US $29.00/month
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: US $945.00
    Free Trial:
    Features: Internal Chat Integration, Marketing Automation Integration, Segmentation
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Action Management, Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Multi-Channel Collection, Sentiment Analysis, Survey Management, Text Analysis, Trend Analysis
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: 360 Degree Feedback, Analytics Reporting, Feedback Collection
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Action Management, Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Multi-Channel Collection, Sentiment Analysis, Survey Management, Text Analysis, Trend Analysis
  • Pricing: US $75.00/month
    Free Trial:
    Features: Complaint Classification, Corrective Actions (CAPA), Customer Complaint Tracking, Issue Tracking, Quality Assurance Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Comparison Reports, Customisable Questions, Group Summary Report, Individual Reports, Overall Reports, Question Repository, Rater Selection, Rater Tracking, User Portal
  • Pricing: US $29.00/month
    Free Trial:
    Features: Analytics Reporting, Feedback Collection, Survey Management
  • Pricing: $0.00
    Free Trial:
    Features: 360 Degree Feedback, Ad Hoc Reports, Ad hoc Analysis, Advanced filters for information-rich reports , Analytics and reports , Audience Segmentation, Automated recurring surveys , Continuous Feedback , Customer Segmentation, Customer Surveys, Customisable Questions, Data Visualisation , Employee Engagement Surveys , European Servers, Event & Course Evaluations , Feedback Collection, Feedback Management, HR Feedback Programs , Market Research , Multi-Language, Offline Response Collection, SMS/Text Surveys , Scheduled reports , Survey Management, Template Library
  • Pricing: US $10.00/month
    Free Trial:
    Features: 360 Degree Feedback, Analytics Reporting, Call Reporting, Feedback Collection, Survey Management
  • Pricing: US $45.00/month
    Free Trial:
    Features: Approval Process Control, Asset Management
  • Pricing: US $49.00/month
    Free Trial:
    Features: Analytics Reporting, Complaint Monitoring, Feedback Collection, Survey Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Analytics Reporting, Dashboard, Feedback Management, Multi-Channel Collection, Sentiment Analysis, Survey Management, Text Analysis, Trend Analysis
  • Pricing: US $60.00/month
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: US $69.00/month
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: US $10.00/month
    Free Trial:
    Features: Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Survey Management, Trend Analysis
  • Pricing: US $16.00/month
    Free Trial:
    Features: Analytics Reporting, Dashboard, Feedback Management, Multi-Channel Collection, Survey Management, Text Analysis, Trend Analysis
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Action Management, Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Multi-Channel Collection, Survey Management
  • Pricing: US $99.00/month
    Free Trial:
    Features: Analytics Reporting, Churn Management, Communication Management, Content Syndication
  • Pricing: US $9.00/month
    Free Trial:
    Features: 360 Degree Feedback, Analytics Reporting, Complaint Monitoring, Feedback Collection, Survey Management
  • Pricing: US $50.00/month
    Free Trial:
    Features: Audit Trail, Environmental Compliance, FDA Compliance, ISO Compliance, OSHA Compliance, Risk Alerts, Version Control
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Email Marketing, Internal Chat Integration, Marketing Automation Integration, Segmentation, Social Media Integration, Territory Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Case Management, Customer Complaint Tracking, Feedback Management, Issue Tracking, Survey Management, User Portal
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: US $19.00/month
    Free Trial:
    Features: 360 Degree Feedback, Analytics Reporting, Complaint Monitoring, Feedback Collection, Survey Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: 360 Degree Feedback, Analytics Reporting, Complaint Monitoring, Feedback Collection, Survey Management
  • Pricing: US $39.00/month
    Free Trial:
    Features: Analytics Reporting, Complaint Monitoring, Feedback Collection
  • Pricing: US $49.00/month
    Free Trial:
    Features: Project Management,
  • Pricing: US $10,000.00/month
    Free Trial:
    Features: Analytics Reporting, Complaint Monitoring, Feedback Collection, Survey Management
  • Pricing: US $29.99/month
    Free Trial:
    Features: Analytics Reporting, Complaint Monitoring, Feedback Collection
  • Pricing: US $99.00/month
    Free Trial:
    Features: Action Management, Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Knowledge Management, Multi-Channel Collection, Sentiment Analysis, Survey Management, Text Analysis, Trend Analysis
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: US $49.00/month
    Free Trial:
    Features: Dashboard, Feedback Management, Survey Management, Text Analysis
  • Pricing: US $49.00/month
    Free Trial:
    Features: Asset Management, Change Management, Fulfillment Distribution, Project Management,
  • Pricing: US $225.00/month
    Free Trial:
    Features: Analytics Reporting, Complaint Monitoring, Feedback Collection, Survey Management
  • Pricing: US $49.00/month
    Free Trial:
    Features: Customisable Questions, Rater Selection, Rater Tracking
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Action Management, Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Multi-Channel Collection, Survey Management, Trend Analysis
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Analytics Reporting, Complaint Monitoring, Feedback Collection, Survey Management
  • Pricing: US $99.00/month
    Free Trial:
    Features: Customer Segmentation
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Analytics Reporting, Feedback Collection, Survey Management
  • Pricing: US $25.00/month
    Free Trial:
    Features: Analytics Reporting, Communication Management, Feedback Collection
  • Pricing: US $49.00/month
    Free Trial:
    Features: Analytics Reporting, Complaint Monitoring, Feedback Collection, Survey Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Analytics Reporting, Gamification, Video Content
  • Pricing: US $58.00/month
    Free Trial:
    Features: Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Sentiment Analysis, Survey Management
  • Pricing: US $89.00/month
    Free Trial:
    Features: Individualized Assessments, Multi-User Collaboration, Surveys, Test / Quiz Creation
  • Pricing: US $2,000.00
    Free Trial:
    Features: Action Management, Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Knowledge Management
  • Pricing: US $15.33/month
    Free Trial:
    Features: Analytics Reporting, Feedback Collection
  • Pricing: US $300.00
    Free Trial:
    Features: Comparison Reports, Customisable Questions, Group Summary Report, Individual Reports, Overall Reports, Question Repository, Rater Selection, Rater Tracking, Supports External Reviewers, User Portal
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Analytics Reporting, Complaint Monitoring, Feedback Collection, Survey Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: 360 Degree Feedback, Analytics Reporting, Complaint Monitoring, Feedback Collection, Survey Management
  • Pricing: US $329.00/month
    Free Trial:
    Features: Analytics Reporting, Churn Management, Communication Management, Community Management, Feedback Collection
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Feedback Collection
  • Pricing: US $19.00/month
    Free Trial:
    Features: 360 Degree Feedback, Analytics Reporting, Complaint Monitoring, Feedback Collection
  • Pricing: US $19.00/month
    Free Trial:
    Features: 360 Degree Feedback, Analytics Reporting, Complaint Monitoring, Feedback Collection, Survey Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Analytics Reporting, Churn Management, Communication Management, Feedback Collection
  • Pricing: US $15.00/month
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: 360 Degree Feedback, Analytics Reporting, Complaint Monitoring, Feedback Collection, Survey Management
  • Pricing: US $19.00/month
    Free Trial:
    Features: Advanced filters for information-rich reports , Automated recurring surveys , Conversational Survey Platform , Industry-Specific Templates , Insight-rich dashboard , NPS & more, SMS/Text Surveys , Scheduled reports
  • Pricing: US $59.00/month
    Free Trial:
    Features: Analytics Reporting, Feedback Collection, Survey Management
  • Pricing: US $99.00/month
    Free Trial:
    Features: Action Management, Analytics Reporting, Dashboard, Feedback Management, Multi-Channel Collection, Sentiment Analysis, Survey Management, Trend Analysis
  • Pricing: US $20.00/month
    Free Trial:
    Features: Action Management, Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Multi-Channel Collection, Survey Management, Trend Analysis
  • Pricing: US $29.00/month
    Free Trial:
    Features: Analytics Reporting, Dashboard, Feedback Management, Sentiment Analysis, Survey Management, Text Analysis, Trend Analysis
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Analytics Reporting, Call Reporting, Complaint Monitoring, Feedback Collection, Survey Management
  • Pricing: US $10.00/month
    Free Trial:
    Features: Complaint Monitoring, Feedback Collection
  • Pricing: US $15.00/month
    Free Trial:
    Features: Analytics Reporting, Complaint Monitoring, Feedback Collection
  • Pricing: US $25,000.00
    Free Trial:
    Features: Action Management, Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Knowledge Management, Multi-Channel Collection, Sentiment Analysis, Survey Management, Text Analysis, Trend Analysis
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Action Management, Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Survey Management, Trend Analysis
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Analytics Reporting, Feedback Collection, Survey Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: US $7.00/month
    Free Trial:
    Features: Analytics Reporting, Feedback Collection, Survey Management
  • Pricing: US $35.00/month
    Free Trial:
    Features: 360 Degree Feedback, Analytics Reporting, Feedback Collection, Survey Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Action Management, Analytics Reporting, Dashboard, Feedback Management, Multi-Channel Collection, Survey Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Action Management, Analytics Reporting, Customer Segmentation, Dashboard, Knowledge Management, Multi-Channel Collection, Trend Analysis
  • Pricing: US $70.00/month
    Free Trial:
    Features: Analytics Reporting, Dashboard, Feedback Management, Sentiment Analysis, Survey Management, Text Analysis, Trend Analysis
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: 360 Degree Feedback, Complaint Monitoring, Feedback Collection, Survey Management
  • Pricing: US $89.00/month
    Free Trial:
    Features: Action Management, Analytics Reporting, Customer Segmentation, Dashboard, Feedback Management, Multi-Channel Collection, Sentiment Analysis, Survey Management, Text Analysis, Trend Analysis
  • Pricing: US $79.00/month
    Free Trial:
    Features: 360 Degree Feedback, Complaint Monitoring, Feedback Collection
  • Pricing: US $29.00/month
    Free Trial:
    Features: Rewards Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Data Analysis Tools, Live Results Tracking, PowerPoint Integration
  • Pricing: US $5.00/month
    Free Trial:
    Features: Blended Call Center, Call Logging, Call Recording, Call Scripting, Campaign Management, Escalation Management, Inbound Call Center, Interactive Voice Response, Manual Dialer, Outbound Call Center, Predictive Dialer , Progressive Dialer, Queue Management, Real-time Chat
  • Pricing: US $1.00/month
    Free Trial:
    Features: Blended Call Center, Call Logging, Call Recording, Call Scripting, Escalation Management, Inbound Call Center, Interactive Voice Response, Manual Dialer, Progressive Dialer, Queue Management, Real-time Chat
  • Pricing: US $5.00/month
    Free Trial:
    Features: Call Logging, Call Recording, Call Scripting, Escalation Management, Inbound Call Center, Interactive Voice Response, Outbound Call Center, Queue Management, Real-time Chat
  • Pricing: US $5.00/month
    Free Trial:
    Features: Batch Communications, Content Management, Email Distribution, Interactive Content, Multi-Channel Communication, On-Demand Communications, Personalization, Print Management, Template Management, Video Content
  • Pricing: US $5.00/month
    Free Trial:
    Features: Blended Call Center, Call Logging, Call Recording, Call Scripting, Campaign Management, Escalation Management, Inbound Call Center, Interactive Voice Response, Manual Dialer, Outbound Call Center, Predictive Dialer , Progressive Dialer, Queue Management, Real-time Chat, Reporting/Analytics Reporting
  • Pricing: US $5.00/month
    Free Trial:
    Features: Call Logging, Call Scripting, Escalation Management, Inbound Call Center, Interactive Voice Response, Outbound Call Center, Queue Management, Real-time Chat
  • Pricing: US $5.00/month
    Free Trial:
    Features: Blended Call Center, Call Logging, Call Recording, Call Scripting, Campaign Management, Escalation Management, Inbound Call Center, Interactive Voice Response, Manual Dialer, Outbound Call Center, Predictive Dialer , Progressive Dialer, Queue Management, Real-time Chat, Reporting/Analytics Reporting
  • Pricing: US $99.00/month
    Free Trial:
    Features: Analytics Reporting, Complaint Monitoring, Feedback Collection, Survey Management
  • Pricing: US $12.00/month
    Free Trial:
    Features: 360 Degree Feedback, Analytics Reporting, Complaint Monitoring, Feedback Collection
  • Pricing: US $33.00/month
    Free Trial:
    Features: 360 Degree Feedback, Analytics Reporting, Feedback Collection, Survey Management

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Features

Expert guide to Customer Satisfaction Software

Customer satisfaction software has the features and tools to streamline and simplify your operations.

Used by more and more businesses every day, it has become vital to many companies due to its ability to completely revolutionise workflow and bring a variety of efficiencies in a range of areas.

Continue reading the EXPERTcomparison.com guide to customer satisfaction software

Automating workflows, strategies and admin tasks can greatly improve productivity and efficiency – throughout your business.

With customer satisfaction software, you’ll be able to spend more time on the most important tasks in your schedule. That means more goals are achieved and more growth for your business.

If you’re wondering exactly what customer satisfaction software can do, how it can help and if it would be a good fit for your business, read on to find out more.

Best Customer Satisfaction Software

Is customer satisfaction software right for your business? 

There aren’t many – if any – modern businesses that wouldn’t benefit from streamlining their workload and automating many of the day-to-day tasks.

And with technological advances, the days are long gone where customer satisfaction software was a niche product used only by a select few.

Now that customer satisfaction software is more accessible, more affordable, and more capable, an increasing number of savvy companies are turning to it in a bid to maximise the potential of their operations.

With such high demand comes a lot of choice. There are a wide range of different providers of customer satisfaction software, all with products that offer unique benefits to suit an array of business types. Chances are, the perfect product for your company is listed above.

What difference can customer satisfaction software make?

Employing customer satisfaction software can result in a range of positive outcomes for your business, including:

Cost-savings

More productivity and less time spent on admin means you'll soon recuperate the costs of customer satisfaction software – and then some.

Quick deployment

Getting started with customer satisfaction software doesn’t take long. And there’s lots of help and support available if you need it.

Less paperwork

Manually logging and archiving can create various problems, including poor organisation and loss of details. Using customer satisfaction software means all your key information will be stored and accessible in one place.

Zero infrastructure

One of the key benefits of customer satisfaction software is, apart from paying for the product itself, no additional costs or supporting infrastructure is required.

Best features of Customer Satisfaction Software

Common features of customer satisfaction software

With a diverse software market comes an even more diverse array of product features.

The capabilities and functionality of some customer satisfaction software can be rather impressive. There’s a wide range of options to choose from that offer mostly just the relatively standard category name tools, but others deliver more advanced functionality and cutting-edge features.

The bells and whistles may look attractive on the most awesome products, but when considering customer satisfaction software for your business, it is most important that you choose a product with the features that are most relevant to your individual requirements. 

Regardless of the specification of the product you’re considering, you should find that – like all competing products – it covers all the basics expected of quality customer satisfaction software. So, what features can you expect from your customer satisfaction software?

  • Analytics Reporting
  • Survey Management
  • Feedback Collection
  • Dashboard
  • Feedback Management
  • Complaint Monitoring
  • Multi-Channel Collection
  • Trend Analysis
Customer Satisfaction Software prices

How much does customer satisfaction software cost?

The modern world of business is complex and fast-paced. Incredible advances in technology, increasing demand from customers, more pressure on businesses to achieve more – it all adds up to you having less and less time to concentrate on your key tasks. This is why an increasing number of businesses are turning to automation products such as customer satisfaction software for some much-needed support and to keep ahead of the competition.

With more and more businesses discovering the benefits of customer satisfaction software, the market is growing exponentially – we’re seeing more quality providers enter the frame at an alarming rate. Ultimately, this not only gives you more great options to choose from, but it drives down cost.

customer satisfaction software usually comes in a variety of packages from basic to premium. Many providers offer a free trial and it’s a good idea to take advantage of this to see how you manage with the software. Some software is actually free. It is usually basic in its capabilities but if it’s not sufficient for your operation in the long-term, it may be at least be suitable for getting to grips with the world of customer satisfaction software.

Exploring the cost of customer satisfaction software is simple with EXPERTcomparison.com. All the options listed above feature up-to-date pricing, and you can also see which options offer free trials.

Customer Satisfaction Software comparsion

Choosing the best customer satisfaction software

With so many great customer satisfaction software options to choose from, it can be quite overwhelming trying to determine which product is best for your needs.

That’s where EXPERTcomparison.com comes in. We list all the best, most popular options on the market.

But a couple of tips before you get going:

First, make sure you’ve thought about your budget, but also your business model and any particular requirements. For instance, choosing customer satisfaction software that suits your current company size is good for making the most of the product, but weigh that up against your predicted growth.

Once you’re quite clear on the sort of deal you’re looking for, take a look through the products listed above. As well as comparing prices, features and other key details, you can rely on the user reviews of customer satisfaction software. They’ve all been checked and authorised by the EXPERTcomparison.com quality control team, and they can give you excellent insight into any of the products you may be considering.