Find The Best complaint management software For Your Business

Complaint Management Software Products (54)

  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Complaint Classification, Customer Complaint Tracking, Issue Tracking, Routing
  • Pricing: US $49.00/month
    Free Trial:
    Features: Access Controls/Permissions, Collaboration Tools, Compatibility Testing, Debugging, Deployment Management, Mobile Development, Reporting/Analytics Reporting, Software Development, Web App Development
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: US $1.00/one-off
    Free Trial:
    Features: Case Management, Complaint Classification, Customer Complaint Tracking, Forms Management, Routing, User Portal
  • Pricing: US $39.00/month
    Free Trial:
    Features: Analytics Reporting, Campaign Personalization, Lead Nurturing, Progress Tracking, Prospecting Tools
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Complaint Classification, Corrective Actions (CAPA), Customer Complaint Tracking, Feedback Management, Forms Management, Issue Tracking, Routing, Survey Management, User Portal
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: US $39.00/month
    Free Trial:
    Features: Call Logging, Call Recording, Call Scripting, Escalation Management, Inbound Call Center, Interactive Voice Response, Manual Dialer, Queue Management, Real-time Chat, Reporting/Analytics Reporting
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Complaint Classification, Corrective Actions (CAPA), Customer Complaint Tracking, Issue Tracking, Quality Assurance Management
  • Pricing: US $8.00/month
    Free Trial:
    Features: Case Management, Complaint Classification, Corrective Actions (CAPA), Customer Complaint Tracking, Feedback Management, Forms Management, Issue Tracking, Quality Assurance Management, Routing, Social Media Monitoring, Survey Management, User Portal
  • Pricing: US $1,300.00/one-off
    Free Trial:
    Features: Complaint Classification, Corrective Actions (CAPA), Customer Complaint Tracking, Issue Tracking, Routing
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Case Management, Complaint Classification, Corrective Actions (CAPA), Customer Complaint Tracking, Feedback Management, Forms Management, Issue Tracking, Survey Management, User Portal
  • Pricing: US $5.00/month
    Free Trial:
    Features: Case Management, Customer Complaint Tracking, Feedback Management, Issue Tracking, User Portal
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Collaboration, Process Change Tracking, Process Mapping, Process Modeling & Designing
  • Pricing: US $19.00
    Free Trial:
    Features: Feedback Management, Forms Management, Survey Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Case Management, Complaint Classification, Corrective Actions (CAPA), Customer Complaint Tracking, Issue Tracking, Quality Assurance Management, Routing
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Case Management, Customer Complaint Tracking, Feedback Management, Issue Tracking
  • Pricing: US $19.00/month
    Free Trial:
    Features: Complaint Classification, Customer Complaint Tracking, Issue Tracking, Routing, User Portal
  • Pricing: US $19.00/month
    Free Trial:
    Features: Activity Tracking, Audit Trails, Barcoding / RFID, Depreciation Tracking, Disposal Tracking, Service History, Stock Management
  • Pricing: US $29.00/month
    Free Trial:
    Features: Call Logging, Call Recording, Call Scripting, Escalation Management, Inbound Call Center, Manual Dialer, Outbound Call Center, Queue Management, Real-time Chat, Reporting/Analytics Reporting
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Case Management, Corrective Actions (CAPA), Issue Tracking
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Complaint Classification, Corrective Actions (CAPA), Customer Complaint Tracking, Issue Tracking, Quality Assurance Management, Routing
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Complaint Classification
  • Pricing: US $124.00
    Free Trial:
    Features: Filtering, Issue Tracking, ReLease Management System, Task Management, Ticket Management, Workflow Management
  • Pricing: US $9.35/month
    Free Trial:
    Features: Compliance Management, Dashboard, Issue Management
  • Pricing: US $59.00/month
    Free Trial:
    Features: Case Management, Complaint Classification, Corrective Actions (CAPA), Customer Complaint Tracking, Feedback Management, Forms Management, Issue Tracking, Quality Assurance Management, Routing, Survey Management, User Portal
  • Pricing: US $10.00/month
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: US $65.00/month
    Free Trial:
    Features: Case Management, Claim Resolution Tracking, Co-Pay & Deductible Tracking, Compliance Management, Customer Management, Electronic Claims, Forms Management, Payor Management, Policy Administration
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Case Management, Complaint Classification, Corrective Actions (CAPA), Customer Complaint Tracking, Feedback Management, Forms Management, Issue Tracking, Quality Assurance Management, Routing, Survey Management, User Portal
  • Pricing: US $19.00/month
    Free Trial:
    Features: Backlog Management, Filtering, Issue Tracking, ReLease Management System, Task Management, Ticket Management, Workflow Management
  • Pricing: US $1,000.00/month
    Free Trial:
    Features: Corrective Actions (CAPA), Forms Management, Issue Tracking, Quality Assurance Management, Routing
  • Pricing: US $75.00/month
    Free Trial:
    Features: Complaint Classification, Corrective Actions (CAPA), Customer Complaint Tracking, Issue Tracking, Quality Assurance Management
  • Pricing: US $10.00/month
    Free Trial:
    Features: Case Management, Complaint Classification, Corrective Actions (CAPA), Customer Complaint Tracking, Feedback Management, Forms Management, Issue Tracking, Quality Assurance Management, Routing, Social Media Monitoring, Survey Management, User Portal
  • Pricing: US $69.00/month
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Case Management, Complaint Classification, Corrective Actions (CAPA), Customer Complaint Tracking, Feedback Management, Issue Tracking, Quality Assurance Management, Routing, User Portal
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Email Marketing, Internal Chat Integration, Marketing Automation Integration, Segmentation, Social Media Integration, Territory Management
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Case Management, Customer Complaint Tracking, Feedback Management, Issue Tracking, Survey Management, User Portal
  • Pricing: US $200.00/month
    Free Trial:
    Features: Compliance Management, Dashboard
  • Pricing: US $25.00/month
    Free Trial:
    Features: Backlog Management, Filtering, Issue Tracking, ReLease Management System, Task Management, Ticket Management, Workflow Management
  • Pricing: US $25.00/month
    Free Trial:
    Features: Blended Call Center, Call Logging, Call Recording, Call Scripting, Campaign Management, Escalation Management, Inbound Call Center, Interactive Voice Response, Manual Dialer, Outbound Call Center, Predictive Dialer , Progressive Dialer, Queue Management, Real-time Chat, Reporting/Analytics Reporting
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Case Management, Complaint Classification, Customer Complaint Tracking, Feedback Management, Forms Management, Issue Tracking, Routing, Social Media Monitoring, Survey Management, User Portal
  • Pricing: US $50.00/month
    Free Trial:
    Features: Case Management, Complaint Classification, Corrective Actions (CAPA), Customer Complaint Tracking, Feedback Management, Issue Tracking, Quality Assurance Management, Routing, User Portal
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Case Management, Complaint Classification, Corrective Actions (CAPA), Customer Complaint Tracking, Feedback Management, Forms Management, Issue Tracking, Quality Assurance Management, Routing, Social Media Monitoring, Survey Management, User Portal
  • Pricing: US $15.00
    Free Trial:
    Features: Case Management, Complaint Classification, Customer Complaint Tracking, Feedback Management, Issue Tracking, User Portal
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Not submitted by vendor
  • Pricing: Contact vendor directly for pricing
    Free Trial:
    Features: Case Management, Complaint Classification, Corrective Actions (CAPA), Customer Complaint Tracking, Feedback Management, Issue Tracking, Quality Assurance Management
  • Pricing: US $5.00/month
    Free Trial:
    Features: Case Management, Complaint Classification, Corrective Actions (CAPA), Customer Complaint Tracking, Feedback Management, Forms Management, Issue Tracking, Quality Assurance Management, Routing, Social Media Monitoring, Survey Management, User Portal
  • Pricing: US $5.00/month
    Free Trial:
    Features: Blended Call Center, Call Logging, Call Recording, Call Scripting, Campaign Management, Escalation Management, Inbound Call Center, Interactive Voice Response, Manual Dialer, Outbound Call Center, Predictive Dialer , Progressive Dialer, Queue Management, Real-time Chat
  • Pricing: US $1.00/month
    Free Trial:
    Features: Blended Call Center, Call Logging, Call Recording, Call Scripting, Escalation Management, Inbound Call Center, Interactive Voice Response, Manual Dialer, Progressive Dialer, Queue Management, Real-time Chat
  • Pricing: US $5.00/month
    Free Trial:
    Features: Call Logging, Call Recording, Call Scripting, Escalation Management, Inbound Call Center, Interactive Voice Response, Outbound Call Center, Queue Management, Real-time Chat
  • Pricing: US $5.00/month
    Free Trial:
    Features: Blended Call Center, Call Logging, Call Recording, Call Scripting, Campaign Management, Escalation Management, Inbound Call Center, Interactive Voice Response, Manual Dialer, Outbound Call Center, Predictive Dialer , Progressive Dialer, Queue Management, Real-time Chat, Reporting/Analytics Reporting
  • Pricing: US $5.00/month
    Free Trial:
    Features: Call Logging, Call Scripting, Escalation Management, Inbound Call Center, Interactive Voice Response, Outbound Call Center, Queue Management, Real-time Chat
  • Pricing: US $5.00/month
    Free Trial:
    Features: Blended Call Center, Call Logging, Call Recording, Call Scripting, Campaign Management, Escalation Management, Inbound Call Center, Interactive Voice Response, Manual Dialer, Outbound Call Center, Predictive Dialer , Progressive Dialer, Queue Management, Real-time Chat, Reporting/Analytics Reporting
  • Pricing: US $12.00/month
    Free Trial:
    Features: Call Logging, Call Recording, Call Scripting, Escalation Management, Inbound Call Center, Interactive Voice Response, Outbound Call Center, Queue Management, Real-time Chat, Reporting/Analytics Reporting

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Expert guide to Complaint Management Software

Complaint management software has the features and tools to streamline and simplify your operations.

Used by more and more businesses every day, it has become vital to many companies due to its ability to completely revolutionise workflow and bring a variety of efficiencies in a range of areas.

Continue reading the EXPERTcomparison.com guide to complaint management software

Automating workflows, strategies and admin tasks can greatly improve productivity and efficiency – throughout your business.

With complaint management software, you’ll be able to spend more time on the most important tasks in your schedule. That means more goals are achieved and more growth for your business.

If you’re wondering exactly what complaint management software can do, how it can help and if it would be a good fit for your business, read on to find out more.

Best Complaint Management Software

Is complaint management software right for your business? 

There aren’t many – if any – modern businesses that wouldn’t benefit from streamlining their workload and automating many of the day-to-day tasks.

And with technological advances, the days are long gone where complaint management software was a niche product used only by a select few.

Now that complaint management software is more accessible, more affordable, and more capable, an increasing number of savvy companies are turning to it in a bid to maximise the potential of their operations.

With such high demand comes a lot of choice. There are a wide range of different providers of complaint management software, all with products that offer unique benefits to suit an array of business types. Chances are, the perfect product for your company is listed above.

What difference can complaint management software make?

Employing complaint management software can result in a range of positive outcomes for your business, including:

Cost-savings

More productivity and less time spent on admin means you'll soon recuperate the costs of complaint management software – and then some.

Quick deployment

Getting started with complaint management software doesn’t take long. And there’s lots of help and support available if you need it.

Less paperwork

Manually logging and archiving can create various problems, including poor organisation and loss of details. Using complaint management software means all your key information will be stored and accessible in one place.

Zero infrastructure

One of the key benefits of complaint management software is, apart from paying for the product itself, no additional costs or supporting infrastructure is required.

Best features of Complaint Management Software

Common features of complaint management software

With a diverse software market comes an even more diverse array of product features.

The capabilities and functionality of some complaint management software can be rather impressive. There’s a wide range of options to choose from that offer mostly just the relatively standard category name tools, but others deliver more advanced functionality and cutting-edge features.

The bells and whistles may look attractive on the most awesome products, but when considering complaint management software for your business, it is most important that you choose a product with the features that are most relevant to your individual requirements. 

Regardless of the specification of the product you’re considering, you should find that – like all competing products – it covers all the basics expected of quality complaint management software. So, what features can you expect from your complaint management software?

  • Issue Tracking
  • Customer Complaint Tracking
  • Complaint Classification
  • Case Management
  • Corrective Actions (CAPA)
  • Routing
  • Feedback Management
  • User Portal
Complaint Management Software prices

How much does complaint management software cost?

The modern world of business is complex and fast-paced. Incredible advances in technology, increasing demand from customers, more pressure on businesses to achieve more – it all adds up to you having less and less time to concentrate on your key tasks. This is why an increasing number of businesses are turning to automation products such as complaint management software for some much-needed support and to keep ahead of the competition.

With more and more businesses discovering the benefits of complaint management software, the market is growing exponentially – we’re seeing more quality providers enter the frame at an alarming rate. Ultimately, this not only gives you more great options to choose from, but it drives down cost.

complaint management software usually comes in a variety of packages from basic to premium. Many providers offer a free trial and it’s a good idea to take advantage of this to see how you manage with the software. Some software is actually free. It is usually basic in its capabilities but if it’s not sufficient for your operation in the long-term, it may be at least be suitable for getting to grips with the world of complaint management software.

Exploring the cost of complaint management software is simple with EXPERTcomparison.com. All the options listed above feature up-to-date pricing, and you can also see which options offer free trials.

Complaint Management Software comparsion

Choosing the best complaint management software

With so many great complaint management software options to choose from, it can be quite overwhelming trying to determine which product is best for your needs.

That’s where EXPERTcomparison.com comes in. We list all the best, most popular options on the market.

But a couple of tips before you get going:

First, make sure you’ve thought about your budget, but also your business model and any particular requirements. For instance, choosing complaint management software that suits your current company size is good for making the most of the product, but weigh that up against your predicted growth.

Once you’re quite clear on the sort of deal you’re looking for, take a look through the products listed above. As well as comparing prices, features and other key details, you can rely on the user reviews of complaint management software. They’ve all been checked and authorised by the EXPERTcomparison.com quality control team, and they can give you excellent insight into any of the products you may be considering.